An app that allows you to make video calls super easy, even if someone doesn’t have digital skills or suffers from forgetfulness or dementia. With this solution the 123familie app won the Dutch JAIN challenge on April 28th. This bi-annual challenge called for solutions based on artificial intelligence, which improve the quality of life and independence of people with dementia and their environment. And which could reduce the workload for professionals, relatives and caretakers.

Simple recording function

The nominated solutions were assessed by a jury and a focus group of users, consisting mainly of informal caretakers. The app, which stems from the Active & Assisted Living-project Kith&Kin, was praised by the jury of the JAIN Challenge for its user-friendliness. Especially the automatic pick-up function was appreciated for people in further stages of dementia. This function ensures that someone with dementia does not have to pick up the phone when it rings; the caller can connect remotely. However this function can also be switched off if it’s not necessary.

Other advantages of the app that where mentioned is that privacy is served by the fact that only family/friends with an entry code can make videocontact. Next to that the app can also be used on several devices, such as smartphones, tablets or a smart tv. So, there is no need to buy a special device.

In this video, Wendy talks about how she uses the 123family app to keep an eye on her demented mother (switch on English subtitles via YouTube). 

Try out 123family yourself

The 123familie-app can be downloaded for free in the Google Play Store. The app is available for any device using Android. For more information about the app, please visit

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